Quick fixes
1. Check: Caps Lock is off, keyboard language is English
2. Check for spaces before and after your email and password
3. Click Forgot password, enter your email, and follow the reset instructions
4. Check your Spam folder — reset emails sometimes land there
5. Clear browser cache or open the site in an incognito window
Invalid request error on login
This error is usually browser-related:
• Disable any VPN or proxy browser extensions
• Try a different browser (Chrome, Firefox)
• Clear cookies for app.dataimpulse.com
Too many attempts lockout
After several failed login attempts, the system temporarily blocks access. Please wait and try again — the suspension may last from 1 to 24 hours. If the issue persists, contact support.
Want to change your account email?
Email changes are handled manually by a support agent. Message us with:
• Your current account email
• The new email you want to use
⚠️ The new email must not already be registered — otherwise it would violate the single-account rule.